We offer both shipping and store pick-up options when purchasing from us online.

Shipping is calculated based on the weight and destination you enter during the checkout process. Our shopping cart has an estimator so you know how much shipping will be before you check out!

How long will it take to get my order?

We generally ship with Australian post within Australia. It usually takes 2-7 business days (Monday to Friday, excluding public holidays) provided all products are in stock at the time of order. If for any reason we are unable to dispatch your order within a day, we will let you know as soon as possible.

Unfortunately, we cannot supply specific times for delivery.

No matter how big or small your purchase, we will always use a trackable delivery service to ensure you know exactly where your products are at any time.

Is it free to pick-up my order from your stores?

Absolutely! We do not charge handling fees on your order, so you will not pay anything extra to pick up your order from our store. You can pick up during trading hours, give us a call before coming, so we make sure you order is ready to pick up.

What do I bring to pick-up my order?

You need photo identification, such as a driver’s licence or passport, the Order Reference Number
you were given when you placed your order and if you paid by credit card, we will need to see the
physical card.

What else do I need to know?

Nothing, it’s that simple! But if you haven’t already done so, you should also read our Terms of Use and Returns Policy.